Exchange policies:
For any exchange, please contact us for better service (on +961 70 519 695 or on stoneappeal.lb@gmail.com)
• Customized items cannot be exchanged.
• For hygiene purposes, earrings cannot be exchanged.
After receiving the order, other items can be exchanged within:
- 3 days for locals
- 10 days for internationals
• To exchange your purchased items, they have to be in perfect condition (we reserve the right to refuse the exchange if these conditions are not respected).
Refund Policy:
We do not offer any refunds for purchased items.
• Keep gold plated jewelry away from chemicals, oils and makeup.
• Put on gold plated jewelry after cosmetics have been absorbed
• Don’t expose gold plated jewelry to chlorinated or salty water.
• Body oils and sweat can impact gold plating.
• Do not spray perfume on gold plated jewelry
• Free delivery on all orders in Lebanon
• Cash on delivery
• Orders are delivered within 2 to 7 working days.
• Orders are managed by “Wakilni” delivery company.
The "Sophia" Necklace
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